Q: Item Authenticity

At The Wardrobe Resell, authenticity is paramount. Every handbag is authenticated using Entrupy, an industry-leading AI authentication system. Each item is inspected for: Craftsmanship Serial numbers Stitching Hardware Materials Entrupy's microscopic imaging technology analyses: Leather grain Stitching patterns Logos and stamps Engravings Once approved, a digital certificate of authenticity is issued. Where available, original receipts, dust bags and authenticity cards are included. We sell only 100% authentic luxury.

Question 1

How We Source Items

Accepted Answer

We work with clients across the UK and internationally who have a passion for luxury fashion. Many of our pieces are new, unused or lightly worn, sourced from exceptional private wardrobes.

Question 2

How We Determine Authenticity

Accepted Answer

We only accept items we are fully confident are authentic. Every item undergoes an external authentication process and is sold with an authenticity guarantee.If an item were ever proven otherwise, we provide a full refund.

Question 3

Item Authenticity

Accepted Answer

At The Wardrobe Resell, authenticity is paramount.
​
Every handbag is authenticated using Entrupy, an industry-leading AI authentication system.
​
Each item is inspected for:
Craftsmanship
Serial numbers
Stitching
Hardware
Materials
​
Entrupy's microscopic imaging technology analyses:
Leather grain
Stitching patterns
Logos and stamps
Engravings
​
Once approved, a digital certificate of authenticity is issued.
​
Where available, original receipts, dust bags and authenticity cards are included.
​
We sell only 100% authentic luxury.

Question 4

Shipping

Accepted Answer

Delivery is via Royal Mail Signed For & Tracked (2–3 working days). Please view our Shipping & Delivery policy here.

Question 5

Returns Policy

Accepted Answer

As a consignment store, all sales are final.

Items are pre-owned unless stated otherwise.

If an item is proven not authentic, a full refund will be issued.

Question 6

How do I get started?

Accepted Answer

Simply get in touch with Emily to discuss your items. We can arrange a review of your pieces and guide you through the process from there.

Question 7

Can I visit The Wardrobe Resell's showroom?

Accepted Answer

Yes, The Wardrobe Resell has a private showroom where clients can view the collection by appointment.

Question 8

What is The Wardrobe Resell's approach to sustainability?

Accepted Answer

The Wardrobe Resell emphasizes sustainability by promoting the resale of luxury items, reducing waste, and encouraging a circular fashion economy.

Question 9

What makes The Wardrobe Resell's collection unique?

Accepted Answer

Each item in The Wardrobe Resell's collection is carefully curated for its craftsmanship, individuality, and timeless appeal, ensuring high-quality and investment-worthy pieces.

TWR

THE WARDROBE RESELL

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